Widdows Mason invest in the future with 'BigHand'

by Melanie Cosgrove

Head of Property Law Department at Widdows Mason

As part of Widdows Mason's continued investment in the latest technology, the Partners have adopted a new technology called BigHand3. BigHand3 is a digital dictation workflow system developed to assist Solicitors and their secretaries with their dictation/transcription needs, and day-to-day task management. The system essentially moves old fashioned tape-based systems onto the computer, enabling a Solicitor to record and send dictations instantly to his/her secretary via their PC - similar to sending an email.

We hope that the system will both ease and expedite the cycle of dictation and transcription, benefiting our staff and our clients alike.

As a major Law Firm with nine branch offices, our Managers certainly have their hands full, managing the movement of personnel and workloads within the various offices. By adopting BigHand3 technology, work can now be carried out across all our branches without the need to constantly try to juggle workloads with staff holidays and absences. It helps us to prioritise work and cope with any eventualities.

Widdows Mason are committed to helping our staff in terms of flexible working where necessary. BigHand3 technology will also help our Solicitors to submit dictations while away from the office - whether at Court, in meetings, or on the move - which in today's competitive market will certainly be a benefit to our busy clients.